The Guest Experience Leader is an important role that will help bring a new guest
experience to McDonald's. You will lead in delivering on the McDonald's brand
promise of "Making Delicious Feel Food Moment Easy for Everyone".
This means we want our guest to have an easy, personalized and enjoyable
• Create a warm and inviting environment.
•Genuinely engage and interact with guests.
•Friendly and personable.
• Welcome guests like you would welcome them into your own home.
• Be natural-let your personality shine!
and have fun! It’s contagious!
(including children) as they enter a restaurant and departing Guests warmly
with a genuine smile(under mask) and eye contact Greet guests and start
conversations. Communicate with guest when they enter and with ordering
kiosks. Assist guests (especially parents with young kids) in finding a table.
offer assistance. Make kids feel important-greet/have conversations with them.
provide feedback and recommendations on improving the guest experience.
Confidently handle guest concerns.
tables and floors in the lobby Cleaning restrooms and making sure restrooms are
stocked with soap and tissue