Shift Manager - starting pay range $15 - $18
This is a family-owned McDonald's business, and we are looking to expand our talented restaurant management team!
Shift Manager Responsibilities:
• Open and close registers for staff members, count register drawers, and resolve cash overages and shortages
• Ensure the shift is staffed
• Develop and assign tasks to staff members, oversee completion of tasks
• Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
• Train new hires and create development opportunities for experienced staff members
• Provide recognition and constructive feedback throughout the shift as appropriate Shift
• 1-3 years of experience in a retail setting
• Demonstrated ability to deliver excellent customer service
• Strong verbal and written communication skills
• Ability to make decisions quickly and confidently based on company policies and practices
• Experience with organizing and assigning shift tasks and holding staff members accountable for completion
Shift Manager Benefits:
Kilroy Family Restaurants Culture:
All of us must live our values. Effective performers understand that living our values means doing what is right, following our beliefs, and respecting our people when no one else is watching. Being successful means nothing unless we get there following our beliefs while contributing to the greater good of all of our people.
Our success is built upon our culture of believing that our people are the most important asset of our business. Our culture is based on our leader’s ability to be supportive and listen. Everything we do is based on the following values:
Value Our People – We only employ enthusiastic professionals who are highly motivated to drive overall organizational success. We build our reputation on sound principles of treating people fairly, while promoting openness and trust. We are committed to the professional growth of all our employees through continuous training and development. We value diversity and respect each person’s individual talents.
Focus on Our Customers - We are a family business that puts the customer first. We are committed to giving back to the communities in which we operate. We enjoy our jobs, our teams, and our guests which is reflected in the friendly atmosphere of our restaurants and in the outstanding service we always strive to provide. We always serve safe food of the highest quality to our customers.
Act with Integrity - We are honest, responsible, and trustworthy. Everything we do will be driven first and foremost by the values we believe in. We will keep our promises and commitments to our customers and our employees.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.