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A McDonald’s Shift Manager provides leadership to team and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include:

  • Planning for each shift
  • Inventory Management
  • Monitoring performance during the shift
  • Taking action to ensure the team is meeting McDonald’s standards.
  • Monitoring food safety, security, and profitability
  • Communicating with the next Shift Manager to help prepare him/her to run a great shift, too.
  • Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
  • Daily Maintenance and Cleanliness
  • Managing Team and Training
  • Quality Food Production
  • Exceptional Customer Service

Requirements, qualities, skills, knowledge, and abilities to be a McDonald’s Shift Manager:

  • Open availability
  • Comfortable working in hot areas of the restaurant like the kitchen
  • Comfortable working with a wide variety of different people.
  • Handling upset customers to nervous new employees
  • Great communication skills
  • Truck deliveries and lifting as much as 50 lbs.


  • Training and advancement opportunities
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Employee discounts and free meals
  • Local and national savings at your favorite places
  • Paid Time Off
  • Recognition program and cash incentives